FAQ

OK – so this is about creating video reviews for my store site?

Nah – you don’t have time for that – and it’s not what you do, anyway. Your focus is on moving product, video reviews are a proven means of doing that and we help you get them almost without lifting a finger.  You install a couple of lines of code on your ecomm platform and we’ll take care of the rest – helping your customers give you the authentic video reviews you need to keep shoppers engaged and making good purchase decisions.

Where do all these reviews come from?

From your shoppers – who can upload video reviews of your products right on the product page. We also have a growing community of top video product reviewers you can access for products you want to support with extra content. You get to draw from the largest possible pool of reviews and reviewers to give your shoppers the best chance at getting authentic, accurate and useful product information when they shop on your site.

So I get access to reviews from other sites as well?

You decide. If you want only the reviews your shoppers upload on your site – no problem.  If you want to access reviews from Criteek.TV – which come from multiple brand and retail sources worldwide you can do that too.  The review world is your oyster.  Shoppers want authentic information from the largest sample size possible (pretty smart, those shoppers).  We help you activate your shoppers with simple, automated methods which we’re happy to share.,

How does email fit into this?

When your customers shop, they open a dialog with you. This is a beautiful thing. What will you say to them? “Thank you” of course – and, maybe “why not post a video review of your new product? You might even get some free stuff to review if your review resonates with shoppers”. We’ll automate this whole process for you.

So where is all this video sitting?

You don’t want to be hosting video that slows down your page loads. With Criteek, your reviews sit on our ultra high-speed, high-throughput multimedia AAA rated servers.  Your site – full of engaging, trust-building, conversion driving video – loads just as fast as ever but looks like you have an army of highly engaged video producers on your staff – actually, scratch that.  You have an army of real shoppers with cameras – telling it like it is.

And who’s going to monitor all this video for quality and standards? Not me, that’s for sure.

No problema. We will certify every video posted on your behalf to make sure it’s suitable for your shopping audience. Of course, positive or negative is up to the reviewer and you want to build trust with your shoppers by giving them the best information possible. What we certify is that the videos have been carefully reviewed to make sure that their content is shopper appropriate.

What if there are products I don’t want reviews for? It could happen.

Syndication is a great way to extend the good word of the people. We make syndication ultra-easy.  Add a domain and turn on the faucet.  You give them access and they have full control at their end to turn streams on or off.  If your partners are not on the Criteek network we can take care of that too

What if I want to share reviews with my selling partners?

Syndication is a great way to extend the good word of the people. We make syndication ultra-

easy. Add a domain and turn on the faucet. You give them access and they have full control at

their end to turn streams on or off. If your partners are not on the Criteek network we can take

care of that too

How do I tap into the reviewer community?

You tell us your goals and we will get your products in front of the right people to meet your objectives. Top reviewers with the skills to create reviews that will give your shoppers what they want – authentic, video product information.

This sounds amazing – and expensive.

Give a click here and we’ll let you in on our pricing secret. You’ll be smiling all the way to the Buy Now button.

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My IT team is super busy – what does it take to get up and running?

Three lines of javascript is all that stands between you and video review nirvana. This process was user-tested on our founder’s father who still has a dial telephone.  Once you’re connected and the Criteek widget is mapped to your product page template, you’re ready to start streaming.

FAQ Didn’t Solve Your Problem?

Here are several ways to contact us…

Gurgaon

Maruti Industrial Complex
Gurgaon, India 122015
Shahn Khan – +919873378349
Email: shahn@criteek.com